Aarti at Triveni Ghat, Rishikesh
Understanding Our Terms and Conditions

Terms of Service

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OUR AGREEMENT

Terms of Service

Welcome to EllBee Hotels. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.

  • Acceptance of Terms

    By using our website or booking a stay at EllBee Hotels, you agree to adhere to these Terms of Service. If you do not agree with any part of these terms, please refrain from using our services.

  • Reservations and Payments

    All reservations made through our website or directly with our hotels are subject to availability and confirmation. Payment for bookings must be made in accordance with the terms specified at the time of booking. We reserve the right to cancel reservations if payment is not received within the specified timeframe.

  • Cancellation and Refund Policy

    Our cancellation and refund policy is as follows: Cancellations made 7 days or more before the check-in date are eligible for a full refund. Cancellations made within 7 days of the check-in date are not eligible for any refund. All refunds are subject to a 3% banking charges deduction. Please refer to the specific terms provided at the time of booking for any additional details. Please note that this policy may change from booking to booking.

  • Use of the Website

    You agree to use our website for lawful purposes only. You shall not use the website in any manner that could damage, disable, overburden, or impair our servers or networks. Unauthorized access to our website and services is strictly prohibited.

  • Privacy Policy

    Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website and services, you consent to the collection and use of your information as described in our Privacy Policy.

  • Limitation of Liability

    EllBee Hotels shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our website or services. We do not warrant that our website will be uninterrupted or error-free, and we shall not be responsible for any loss or damage resulting from technical issues or interruptions.

  • Governing Law

    These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Uttarakhand.

  • Changes to These Terms

    We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of our website and services following any changes constitutes your acceptance of the revised terms.

  • Contact Us

    If you have any questions or concerns regarding these Terms of Service, please please contact us.